At Your Service Celebrates Its 100,000th Service Call

At Your Service Appliance Repair in North Kansas City scheduled its 100,000th service call this week, with president and founder Kirby Hills phoning to make the appointment with VIP customer Marcia Rodriquez.

To commemorate the milestone, Rodriquez was awarded a basket of appliance care products and a $100 gift certificate for home appliance repair.

“I’m very fortunate to have staff who care about our customers, and very loyal customers who have utilized our services for more than two decades,” Hill said in a release.

At Your Service Appliance Repair is a family operated business that is authorized to fix more than 90 appliance brands, including Whirlpool, Electrolux/Frigidaire, LG, Maytag and Amana. The company also has service-provider partner relationships with such retail appliance outlets as Nebraska Furniture Mart, Lowe’s, Home Depot and Sears.

In the last year, the company has adopted a new business software system giving customers 24-hour access to schedule service calls on its website.

Looking ahead, Hills said, “I am very excited about how we might better care for our customers … We are not the only appliance servicer in town (and) we have to really distinguish ourselves by the service we provide.”